Who We Are

WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce-both current and future-to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition

Role Snapshot

The AP Payments Specialist is responsible for overseeing all aspects of payments within the Accounts Payable department, including the payment process itself, assisting Accounting with AP-related issues during Month End Close, and providing excellent customer service to internal and external customers. The candidate should be an organized self-starter with experience in Accounts Payable processes.

In addition to this, this position has two primary functions:

Accounts Payable (75%)

• Execute ACH/Check payment runs one day a week (in office)
• Request and document Wire payments
• Complete Reconciliations of AP accounts during Month End Close
• Fulfill requests to void, reverse, escheat or reissue vouchers
• Participate in AP Payments-related IT testing, upgrades and enhancements
• Prioritize Continuous Process Improvement by suggesting and completing projects involving improving Payment, AP, or inter-departmental processes
• Ensure strict confidentiality of all financial data

Customer Service (25%)

• Provide payment-related customer service by email/Teams message/phone for internal and external requests
  • Escalate to Manager, Accounts Payable as needed
• Provide support for internal/external audits through research and documentation

How do I know this opportunity is right for me? If you can:

• Research payment information to provide correct answers to internal and external requests
• Resolve payment-related issues following established company practices, procedures and federal/state regulations
• Complete payment runs following strict standard operating procedures
• Determine root causes of issues and resolve them in a timely manner
• Maintain communication and foster relationships with internal and external stakeholders
• Examine and document historical data for Audit requests
• Exhibit excellent analytical, mathematical, oral/written communication, collaboration, and interpersonal skillsets
• Be extremely detail oriented
• Establish a high level of self-motivation
• Demonstrate strong experience with Microsoft Office, including Word, Excel, Outlook and Teams
  
  

What will I gain from this role?

• Work-life balance, while working with a well-functioning (and fun!) team
• Experience working in an environment that serves our Nation's military, veterans, Guard and Reserves and Medicare beneficiaries
• Being a part of a supportive continuous process improvement environment

Minimum Qualifications

• Associate's Degree in Accounting or related field OR equivalent post high school education and/or work-related experience
• 2 or more years of accounting related experience with emphasis in working in an Accounts Payable environment
  
  

Preferred Qualifications

• Recent experience working in Deltek Costpoint
  
  

Remote Work Requirements

• High speed cable or fiber internet
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)
• Please review Remote Worker FAQs for additional information

Hourly Rate of Pay

• Starting hourly rate: between $22/hour to $25/hour based on county SCA rates.

Work Location

• This is a hybrid position in office one day a week at our Ray Koenig building located at 1765 W Broadway Madison, WI 53713
• Monday - Friday, Flexible 8-hour shift. 8:00a - 4:30p CT
• Regular schedule would be in office: Wednesday & remote: Monday, Tuesday, Thursday, Friday
• This employee will occasionally have to come into the office on other days of the week (during their normal hours) if there is an urgent payment. This happens infrequently, about one time a month.
  
  

Benefits

• Hybrid role. In office 1 day per week
• Performance bonus and/or merit increase opportunities
• 401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Employee Resource Groups
• Professional and Leadership Development Programs
• Review additional benefits here

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