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Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service level agreements Evaluating, prioritizing, solving, and escalating all tickets to the appropriate Tier Support, and/or correcting the assignment of tickets as required Maintaining ownership of service tickets throughout
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NCI Information Systems
- Radford, VA / Reston, VA / Richmond, VA / 2 more...
Under direct and indirect supervision, provide data center infrastructure support including, installation, modification, repair, decommission and troubleshooting of data center IT equipment and copper/fiber cabling in support of voice, video and data center services. Requirements Clearance Department of Defense (DOD) Secret Security Clearance Information Assurance (IA) Certification (required on d
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NCI Information Systems
- Radford, VA / Reston, VA / Richmond, VA / 2 more...
Capable of being proactive and working independently with minimal technical direction. Communicate in an effective manner. Responsible for all facets of engineering and administering the mid tier at PL ALTESS. This includes architecting infrastructure, installing and configuring Application and Web Servers, Portals, and associated software products and operating system configuration in LINUX, UNIX
Posted Today
NCI Information Systems
- Radford, VA / Reston, VA / Richmond, VA / 2 more...
Capable of being proactive and working independently with minimal technical direction. Communicate in an effective manner. Part of the CyberSecurity Branch CND Team individual shall provide information systems security technical support consisting of the following tasks Perform vulnerability scanning of computer systems using DoD and Army authorized security scanning software. Use results of vulne
Posted Today
As part of the Cybersecurity Branch CND Team, individual shall provide information systems security technical support consisting of the following tasks Perform vulnerability scanning of computer systems using DoD and Army authorized security scanning software. Use results of vulnerability scans to determine vulnerabilities and develop operational plans to remediate or mitigate vulnerabilities as t
Posted Today
NCI Information Systems
- Radford, VA / Reston, VA / Richmond, VA / 2 more...
Capable of being proactive and working independently with minimal technical direction. Communicate in an effective manner. Responsible for all facets of engineering and administering the mid tier at PL ALTESS. This includes architecting infrastructure, installing and configuring Application and Web Servers, Portals, and associated software products and operating system configuration in LINUX, UNIX
Posted Today
NCI Information Systems
- Radford, VA / Reston, VA / Richmond, VA / 2 more...
Capable of being proactive and working independently with minimal technical direction. Communicate in an effective manner. Under indirect supervision, oversees the management of multiple application modernization projects. Responsibilities include requirements gathering, estimating Level of Effort (LOE), drafting development stories, facilitating backlog reviews & sprint planning meetings, coordin
Posted Today
NCI Information Systems
- Radford, VA / Reston, VA / Richmond, VA / 2 more...
Capable of being proactive and working independently with minimal technical direction. Communicate in an effective manner. This position is for a Cloud Engineer supporting the ALTESS commercial cloud services infrastructure. ALTESS is a managed service provider for Army and DoD IT systems and plans to offer managed cloud services in Microsoft Azure followed closely by Amazon Web Services. Requirem
Posted Today
NCI Information Systems
- Radford, VA / Reston, VA / Richmond, VA / 2 more...
This position is for a Backup Administrator supporting the ALTESS commercial cloud services infrastructure. ALTESS is a managed service provider for Army and DoD IT systems and plans to offer managed cloud services in Microsoft Azure followed closely by Amazon Web Services. Requirements Clearance Department of Defense (DOD) Secret Security Clearance Information Assurance (IA) Certification (requir
Posted Today
NCI Information Systems
- Radford, VA / Reston, VA / Richmond, VA / 2 more...
Capable of being proactive and working independently with minimal technical direction. Communicate in an effective manner. This position is for a Senior Network Administrator Proxy/Load Balancer in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2008 R2/2012R2/2016/2019, Microsoft SQL 2012/2014/2017, MS Windows 2010, VMWare 6.x.,OE
Posted Today
NCI Information Systems
- Radford, VA / Reston, VA / Richmond, VA / 2 more...
Capable of being proactive and working independently with minimal technical direction. Communicate in an effective manner. This position is for a Senior Network Administrator Firewall in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2008 R2/2012R2/2016/2019, Microsoft SQL 2012/2014/2017, MS Windows 2010, VMWare 6.x., OEL 6x 7x, a
Posted Today
NCI Information Systems
- Radford, VA / Reston, VA / Richmond, VA / 2 more...
Capable of being proactive and working independently with minimal technical direction. Communicate in an effective manner. This position is for a Virtualization Subject Matter Expert in a mixed and growing environment currently supporting functional teams and customers that utilize MS Windows server 2008 R2/2012R2/2016/2019, Microsoft SQL 2012/2014/2017, MS Windows 2010, VMWare 6.x. and OEL 6x 7x,
Posted Today
NCI Information Systems
- Radford, VA / Reston, VA / Richmond, VA / 2 more...
Capable of being proactive and working independently with minimal technical direction. Communicate in an effective manner. This position is for a Senior Citrix Administrator supporting the ALTESS Windows team. This is currently a mixed and growing environment of Windows 2012r2 and Windows 2016r2. This position will work with the existing Windows team to manage, maintain, deploy, troubleshoot and s
Posted Today
NCI Information Systems
- Radford, VA / Reston, VA / Richmond, VA / 2 more...
Capable of being proactive and working independently with minimal technical direction. Communicate in an effective manner. This position is for a Systems Administrator for a mixed and growing environment of various storage hardware. This position will work with the existing OS and Storage teams to manage, maintain, deploy, troubleshoot and support servers and storage systems for the ALTESS and its
Posted Today
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