Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at sc

Performs insurance verification for all scheduled patient services and obtains required precertifications in a multi disciplinary environment. Two of the four skill levels required 1. One year experience in healthcare environment or 2. Completion of healthcare related certificate program 3. One year experience with medical insurance in a hospital or physician office or 4.

The Patient Access Team Leader is a working resource to the patient registration teams. The responsibilities include registering patients, coordinating staffing and work assignments during the shift, real time monitoring of registration performance to ensure department standards and procedures are followed, and researching and resolving the team's insurance verification i

Provides the management oversight for operational performance, growth, and direction for the PACE programs of Sentara Life Care, the capitated managed care system serving the frail elderly in the community. PACE specific incumbents for this position require a minimum of one year of experience working with the frail or elderly population. Travel required. Qualifications BL

Responsible and accountable for administratively managing the hospital as the representative for the administrator on call. Possesses proficient clinical skills and serves as a resource to nursing staff, physicians, and the public. Coordinates and collaborates with a multidisciplinary team to facilitate appropriate and efficient patient placement. Makes administrative dec

Communicate timely information to all internal and external customers, providing professional service. Qualifications HS High School Grad or Equivalent (Required) Customer Service Skills Active Listening, Communication, Coordination, Microsoft Office, Service Orientation Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000 m

The Business & Systems Operations, Team Coordinator will perform activities that provide business solutions to complex organizational initiatives and should demonstrate an extensive expertise in key platforms and any interfacing applications. The person will play a key role in the configuration and implementation of new markets & products. He/She will be responsible for c

Qualifications N 4YR RN Bachelor's Level Degree (Required) Basic Life Support (BLS) Certification American Heart Association (AHA) RQI, Registered Nurse (RN) Single State Nursing License North Carolina, Registered Nurse (RN) Single State Nursing License Virginia, Registered Nurse License (RN) Nursing License Compact/Multi State License Nursing, Nursing Leadership Skills A

Comprehensive understanding of the entire billing cycle, medical terminology, coding, charge entry, insurance adjudication, contractual agreement, payment posting, statements and collections. Coding Certification required, CPC or CCS. Multi specialty coding experience and specialty coding certifications preferred. 5+ years coding experience required. Epic, GECB, or Allscr

Responsible for the strategic planning, coordination and direction of physician service strategic business units. Qualifications MLD Master's Level Degree (Required) Business Acumen, Business Unit Director, Healthcare Management Skills Active Learning, Active Learning, Active Listening, Communication, Complex Problem Solving, Coordination, Critical Thinking, Judgment and

Responsible for the order entry process, communication and guest relations, medical record maintenance/analysis, responsible for transporting, lifting, positioning of patients, and various non technical/clerical duties. Demonstrates competency in the operation of radiologic systems for the management and transfer of digital images to complex media and converting images on

The Patient Access Rep is responsible for all aspects of the patient registration process, including verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, IDs, Living Wills, and POAs and verifying and enteri

The Patient Access Rep is responsible for all aspects of the patient registration process, including verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, IDs, Living Wills, and POAs and verifying and enteri

The Healthcare Data Analyst provides data analysis support to the customer by assisting with the development of reports and/or dashboards to monitor program and operational performance. Promotes self service analytics for customer adoption, understanding and use of data. Supports design of programmatic analyses and reporting capabilities in addition to business requiremen

Leads, directs and manages high performance teams with accountability for operations, quality, customer service and success of assigned departments and product lines. Areas of responsibility are high volume and/or have significant strategic and financial impact on current and future success of Sentara Hospitals. Responsible for the coordination of the delivery of high qua